The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy listed below.
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator: DSNCON GmbH, Kloetzlmuellerstrasse 43, 84034 Landshut, Germany. Email: info@dsncon.com, Phone: +49 871 20662010
How do we collect your data?
Your data is collected when you provide it to us, for example by entering data in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You always have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated by a website.
Hosting provider: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Processing is based on Art. 6(1)(f) GDPR (legitimate interest in reliable website provision). A data processing agreement has been concluded with the hosting provider.
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as inquiries you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock icon in your browser line. When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.
The hosting provider automatically collects and stores information in server log files that your browser automatically transmits. These include: browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, and IP address. This data is not merged with other data sources. The collection of this data is based on Art. 6(1)(f) GDPR (legitimate interest in the secure and efficient provision of this website). Log file data is deleted after 14 days.
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
If we use tools from companies based in third countries or if third-country tools are used when using our tools, personal data may be transferred to those third countries. We only use services that provide adequate safeguards for data protection, such as standard contractual clauses or adequacy decisions.
If you send us inquiries via the contact form, your details from the form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent for storage, or the purpose for data storage ceases to apply. Mandatory legal provisions — in particular retention periods — remain unaffected.
If you contact us by email, your inquiry, including all personal data arising from it (name, inquiry), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
This website offers an AI-powered chatbot for customer inquiries. When you use the chatbot, your messages are transmitted to an external AI service provider (Fireworks AI, Inc., USA) for processing and generating responses. The data transmitted includes the text of your messages but no personal identification data beyond what you voluntarily provide in your messages.
The processing is based on Art. 6(1)(a) GDPR (your consent by voluntarily using the chatbot) and Art. 6(1)(f) GDPR (our legitimate interest in efficient customer communication). Data transfer to the USA is covered by standard contractual clauses. Chat messages are not stored permanently and are deleted after the session ends.
This website uses Umami, a self-hosted, privacy-focused web analytics tool. Umami collects anonymous usage data such as page views, referrer URLs, browser type, operating system, device type, and approximate geographic location (country level). No personal data is collected, no cookies are set by Umami, and no data is shared with third parties.
Umami is hosted on our own servers within the EU. No data is transferred to third countries. The analytics data is fully anonymized — IP addresses are not stored. The processing is based on Art. 6(1)(a) GDPR (your consent via the cookie consent banner). You can opt out at any time via the "Cookie Settings" link in the footer.
This website uses a cookie consent management system. When you first visit the website, you are asked to choose which categories of data processing you wish to allow. Your choice is stored in your browser's local storage (not as a cookie) and is remembered for future visits.
The following categories are available:
You can change your consent at any time by clicking the "Cookie Settings" link in the website footer.
When you book a consultation or service through our scheduling system (Cal.com), we collect and process the following personal data: your name, email address, company name (optional), billing address, VAT ID (optional), and your selected time slot. This data is necessary for the performance of the contract (Art. 6(1)(b) GDPR).
Cal.com is self-hosted on our own servers within the EU (OVH, France). No booking data is transferred to Cal.com Inc. or any third country. Your booking data is stored as long as necessary to fulfill the service and comply with legal retention requirements (typically 10 years for commercial records under German HGB §257).
When you book a session with video conferencing, a Microsoft Teams meeting link is automatically generated. This requires your name and email to be shared with Microsoft for creating the meeting invitation. Microsoft's privacy policy applies: https://privacy.microsoft.com/privacystatement
Payment for our services is processed by Stripe, Inc. (510 Townsend Street, San Francisco, CA 94103, USA). When you make a payment, Stripe collects your payment card details, billing address, and email address. This data is processed directly by Stripe and is not stored on our servers. The processing is based on Art. 6(1)(b) GDPR (contract performance).
Stripe is certified under the EU-US Data Privacy Framework. Data transfer to the USA is covered by Standard Contractual Clauses. For more information, see Stripe's privacy policy: https://stripe.com/privacy
Stripe automatically calculates applicable VAT/tax based on your billing address and generates invoices on our behalf. Invoice data (amount, tax, service description, your billing details) is retained for 10 years as required by German tax law (§14b UStG, §147 AO).
Under the GDPR, you have the following rights:
To exercise these rights, please contact: info@dsncon.com
You also have the right to lodge a complaint with a supervisory authority. The competent supervisory authority for DSNCON GmbH is: Bayerisches Landesamt fuer Datenschutzaufsicht (BayLDA), Promenade 18, 91522 Ansbach, Germany. Website: https://www.lda.bayern.de
Last updated: March 2026